The Challenge
A major international cargo shipping platform faced a critical bottleneck. Their customers demanded real-time transparency, their drivers needed better tools, and their back-office needed a way to orchestrate complex payments and workflows. They needed a system that could scale with their rapid growth without buckling under pressure.
Our Solution: A Unified Logistics Platform
We engineered a comprehensive ecosystem connecting all stakeholders. Flutter was chosen for the driver and client mobile apps to ensure a smooth, native-like experience on any device. The backend, built on Laravel, serves as the central nervous system, processing orders, tracking shipments, and managing payments.
Reliability as a Feature
In logistics, downtime means lost revenue and delayed shipments. We treated reliability as a core feature:
- Extensive Test Coverage: Every critical path—from booking to delivery—is covered by automated tests.
- Proactive Monitoring: We use advanced observability tools to track system health in real-time. We often identify and fix potential issues before the client is even aware of them.
- CI/CD Pipelines: Automated deployment pipelines ensure that code is rigorously tested and safely deployed, minimizing human error.
Business Outcomes
The impact went beyond technology:
- Customer Trust: Real-time visibility improved satisfaction scores.
- Driver Efficiency: Optimized mobile workflows reduced delivery errors.
- Scalability: The platform now effortlessly handles 100+ requests per minute, ready for the next phase of growth.